Customer Satisfaction Survey
Name
Company
Model(s) Used
QUALITY
Please rate the quality of SolarTechnology's customer service
Totally Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Totally Dissatisfied
N/A
Please Rate Solar Technology's outside sales force (knowledge, helpfulness, responsiveness)
Totally Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Totally Dissatisfied
N/A
Please rate the frequency of Solar Technology's sales calls and visits.
Totally Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Totally Dissatisfied
N/A
DELIVERY
Please Rate Solar Technology's ability to respond quickly to emergency requirements and order changes.
Totally Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Totally Dissatisfied
N/A
Please rate the on-time delivery of Solar Technology's products.
Totally Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Totally Dissatisfied
N/A
COST
Please rate the total cost of doing business with Solar Technology versus our best competitor.
Totally Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Totally Dissatisfied
N/A
Please rate the quality of Solar Technology's documentation (cut sheets, specifications, instruction manuals, etc.).
Totally Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Totally Dissatisfied
N/A