It is SolarTech’s mission to provide the best possible products and services in the market, as governed solely by customer satisfaction. Customer satisfaction is not merely an afterthought at SolarTech, it is a prime focus!
As part of its ISO 9001:2000 Quality Management System (QMS), SolarTech has implemented a comprehensive Customer Satisfaction Program which provides feedback from our customers on product quality, product availability, customer service, sales support, and product performance, as well as pricing and usefulness of literature and manuals.
In the form of a survey questionnaire (Product Support section of website), SolarTech gathers and analyzes responses received from its customers and identifies potential corrective and/or preventative action areas, which are immediately processed within the ISO 9001:2000 QMS. We welcome your feedback! Please fill one out today!
